FAQ [general] [payment] [account] [connection]

• Which kind of payment methods do you offer ?
• Will my credit expire ?
• Will I receive an invoice ?
• My account has been blocked and I cannot buy credit anymore. Why is that ?
• Are there any other charges to pay ?
• What is the minimum topup amount

Which kind of payment methods do you offer ?^ top

BudgetSip offers various ways to pay, including major credit/debit cards, bank transfers, PayPal, MoneyBookers and depending on where you live, various local payment methods. Click here to see a list of payment methods offered in your country. Or login to your account and select "buy credit" to see which payment method suits you best. Should your preferred method of payment not be included you can also check MoneyBookers or PayPal as they offer even more local payment methods.

Will my credit expire ?^ top

At BudgetSip, your credit will NOT expire.

Will I receive an invoice ?^ top

You will not receive an invoice by post. All call specifications and costs can be seen on your account page on this website.

My account has been blocked and I cannot buy credit anymore. Why is that ?^ top

BudgetSip has an active fraud prevention system which automatically blocks accounts that are suspected of fraud, or are in tight connection with accounts that are suspected of fraud. If you believe your account has been blocked without justification, please go to our customer service page

Are there any other charges to pay ?^ top

There are no registration or administration charges. The advertised tariff for each destination is all-inclusive. If you make a phone-to-phone call you will be charged a 5 eurocent starting fee.

What is the minimum topup amount^ top

We require a minimum Payment of EUR 2.00.00. No monthly payment required. Take your time to use this credit and top up again if you run out of credit.